Program Objectives & Learning Outcomes
At the end of this course, participants will:
Be aware of the differences between management and leadership skills
Be more confident and skilled in to deliver on their role expectations
Demonstrate techniques required to motivate and influence individuals and teams
Adopt key elements of authentic leadership to develop trust, vision, and respect of team members
Present and communicate data analysis findings clearly and responsibly to stakeholders.
Develop sustainable relationships to ensure consistent delivery of agreed results
Program Content
Module 1: MANAGING MYSELF AS LEADER
- Importance of Perception
- Intrapersonal and interpersonal skills for the Leader
- Your Preferred Behavioral Style
- Removing Emotional Blind-spots
Module 2: LEADING A TEAM
- Dealing with Others
- Understanding the Stages of Human Development
- Optimizing the Leader’s natural Strengths
- Understanding Team Processes
- Creating a High-Performance Team
- The Positive Influence of Listening
- Measuring Performance
- Conflict Resolution
- The Manager as Coach
Module 3: INNOVATIVE LEADERSHIP
- Openness to innovative Ideas
- Divergent Thinking Skills
- Removing Blocks to Creativity
- Understanding the Creative Process
- Innovative Thinking
- Communicating for Innovative Practices
Module 4: THE MANAGER AS STRATEGIST
- The Changing Reality of Organizational Life
- Stakeholder Analysis
- Strategic Performance Drivers of an Organization
- The Difference between Leading and Managing
- Creating a Compelling Vision
- The Power of Living the Values
Module 5: THE LEADER AS CHANGE AGENT
- The Challenge of Personal Change
- Top Attributes of Change Agents
- Influencing Upwards
- Six Sources of Power
- Assertive Communication
Who should attend?
Our Numbers Do Not Lie
2,000+
Professionals Trained
Empowering individuals with practical, career-boosting skills across industries.
200+
Courses Delivered
Covering leadership, operations, digital skills, customer service, and more.
200+
Courses Delivered
Covering leadership, operations, digital skills, customer service, and more.